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CRNet Home Hotline: (852)2396 3318 CRNet - a service of FHKI Federation of Hong Kong Industries Website
User Guide
Technical Guide and Support
Office Address and Contact
Other Certification Services
FHKI Main Page

System Requirement

  • Personal Computer running Microsoft Windows 98, 2000, ME, XP.
  • Connected to the Internet (via dialup, broadband, etc.)
  • A valid E-mail account for registration notifications and application notification.
  • An A4 printer (laser or inkjet) for printing applications. Laser printer is recommended.
  • There is no need to modify your firewall and antivirus software settings.
  • Microsoft Internet Explorer 4.01 or above. (For Internet Explorer 4 or Internet Explorer 5.01 users, you are required to install Internet Explorer High Encryption Pack. )
  • The Internet Explorer "Page Setup" should be modified to the specified setting as below:
    1. Select "Page Setup..." from the File menu.
    2. In the "Page Setup" Windows, change the page setup as below:
      • Delete all strings in "Header".
      • Delete all strings in "Footer".
      • Make sure the paper size is "A4 (210x297mm)".
      • Make sure orientation should be "Portrait".
      • Left, right, top and bottom margin should be set to 4.32mm.
  • Cookies should be enabled.
    • For Internet Explorer 6.0+
      • Select "Internet Options" from the Tools menu.
      • Click on the "Privacy" Tab.
      • Click the "Default" button (or manually slide the bar down to "Medium").
      • Click "OK".
  • JavaScript should be enabled.
    • For Internet Explorer 6+:
      • Select "Internet Options" from the "Tools" menu.
      • Click on the "Security" Tab.
      • Click on the "Custom Level".
      • Scroll down until you see section labelled "Scripting".
      • Under "Active Scripting", select "Enable".
      • Click "OK".

In case of doubt, please contact our hotline during office hours at tel: 2396 3318.

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